Privacy Policy

At Tango Skip Bins, we value your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, store, use, and share your personal information when you interact with us through our website, mobile apps, or social media platforms (collectively referred to as the “Platform”).

By providing us with your personal information, you consent to its collection, use, and sharing as outlined in this policy. Continued use of our services or the Platform signifies your agreement with the terms of this Privacy Policy.

1. What Personal Information Do We Collect?

Personal information refers to any details that can identify you. This includes, but is not limited to, the following:

  • Contact Information: Name, address, phone number, email address, date of birth, and delivery/billing address.
  • Financial Details: Payment information, credit card details, and bank account information.
  • Preferences: Product selections, delivery and collection preferences, and subscription choices.

We may collect these details when you inquire about or purchase our services, request information, or interact with us on our Platform.

2. How Do We Use Your Information?

We collect personal information to:

  • Provide Our Services: Process orders, inquiries, and manage service requests.
  • Enhance Your Experience: Personalise your interactions and improve our customer service.
  • Marketing & Communication: Send you promotions, offers, and relevant information about our services.
  • Improve Our Offerings: Conduct surveys or market research to enhance existing products and services.

We may also use your personal information to communicate with you about updates, new offerings, or changes to our services.

3. How Is Information Collected?

We collect your personal information in the following ways:

  • Directly from You: When you fill out forms on our website or communicate with us through other channels (email, phone, etc.).
  • Automatically: Through the use of cookies, web beacons, and analytics tools like Google Analytics to track website usage and optimise user experience.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience with our website. Cookies are small text files stored on your device that help us remember your preferences and browsing history. You can manage cookie settings via your browser. If you disable cookies, some features of our website may not function properly.

We also use web beacons and Google Analytics to analyse usage patterns and improve our services. Google Analytics uses cookies to track your interactions with our website, and you can opt out using the Google Analytics Opt-out Browser Add-On.

5. How Do We Store and Protect Your Information?

We take reasonable steps to protect your personal information from unauthorized access or misuse. This includes:

  • Using SSL encryption for secure transactions.
  • Restricting access to your personal information to authorized personnel only.
  • Storing information securely on our systems and with third-party service providers who adhere to strict privacy standards.

While we take precautions to safeguard your data, no transmission over the internet is 100% secure, and we cannot guarantee the security of information transmitted to or from our Platform.

6. Do We Share Your Information?

We do not sell, trade, or transfer your personal information to third parties, except as necessary to deliver our services or as required by law. We may share your data with trusted partners who assist us in running our business, but they must agree to keep your information confidential.

We may also disclose your information if required to comply with legal obligations, enforce our policies, or protect our rights, safety, or the rights of others.

7. Your Consent

By using our website or services, you consent to the terms of this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and we encourage you to review it periodically. Any changes will be posted on our website.

9. How to Make a Privacy Complaint

If you have concerns about how we handle your personal information, please contact us at info@tangoskips.com.au. If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or by phone at 1300 363 992.

10. Accessing or Updating Your Personal Information

You have the right to access and update the personal information we hold about you. If you’d like to access your information or make corrections, please contact us via email at info@tangoskips.com.au.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Email: info@tangoskips.com.au
Phone: 0422 222 468
Address: Unit 3/11/13 Lansdowne St, Merrylands NSW 2160

This policy ensures that Tango Skip Bins handles your data responsibly and transparently, in line with the Australian Privacy Principles. Thank you for trusting us with your information!